Universal Stars is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Universal Stars may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2009.
What we collect:
We may collect the following information:
* name and job title
* contact information including email address
* demographic information such as postcode, preferences and interests
* other information relevant to customer surveys and/or offer
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
* Internal record keeping.
* We may use the information to improve our products and services.
* We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
* We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
* whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
* if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time, please contact us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
These terms and conditions form a part of Universal Stars’ enrolment agreement with you and apply to the seminars you have nominated on this web page and for which you wish to enrol (the “Seminars”), to the exclusion of all other terms and conditions issued or stipulated by anyone other than Universal Stars. In these terms and conditions, all references to “us”, “our” and “we” mean Universal Stars.
1. Seminar Changes
If for any reason we deem it necessary to change the seminar dates, venue, speaker, content, title or hours we may do so by notifying you in writing of the changes we make. In this case you retain the right to reschedule your enrolment without penalty.
2. Cancelling Your Enrolment
If you choose to cancel your enrolment for any reason you will receive a credit. Credits may not be claimed as refunds; but may be applied towards an enrolment in any other seminar or product offered by the same speaker within 6 months. The credit will be for the total amount you have paid less any nominated product costs (if applicable) and a 15% cancellation fee.
3. Enrolment Cancellation And Product Costs
Products and bonus items are non-returnable, non-refundable and non-transferrable. If you choose to cancel your enrolment for any reason, the value of any product and bonus items received with your enrolment will be deducted from any credit that you may be eligible for.
4. Rescheduling Your Enrolment
Any reschedule is subject to seats being available in a seminar with the same speaker. You agree that Universal Stars may not convene the same seminar again and there is no obligation on Universal Stars to do so. Any event purchase that is re-scheduled from the original date selected must be rescheduled to an event within 12 months of the original purchase, if not done so the purchase and fees will be forfeited.
5. Failure To Attend A Seminar
If you fail to attend a seminar in which you are enrolled then you will forfeit the full cost of that enrolment and a credit is not available.
6. Username (if applicable)
Should your enrolment entitle you to have access to an online site using a username and password then on completion of the agreement and once full payment of your deposit is confirmed, you can expect to receive a username and Password via your chosen email address within 7 business days.
7. Product Warranty (if applicable)
If any product that you receive with your enrolment is found to be faulty, our only obligation to you is to replace the faulty product within 10 business days of your written request and return of faulty product.
8. Partner Discount (if applicable)
If you have enrolled in this event as the partner of a full fee-paying participant and you have received a partner discount on the seminar, should your full fee-paying partner cancel, your discount will no longer apply and you will be required to pay the full fee for the course. Should your full fee-paying partner change to a payment plan then your discount will be the payment plan discount price.
Any financial information presented at this event is prepared and presented by a representative independently of Universal Stars. Universal Stars makes no representation and gives no warranty to the accuracy or completeness of the information provided at or in relation to this event and does not accept responsibility for any errors or inaccuracies in, or omissions from, the information contained herein. The information provided during or in relation to the event is for general purposes only and it does not purport to be comprehensive or to render specific advice. The information provided during or in relation to the event should not be regarded as financial advice. If any information or advice that may constitute financial advice is given at or in relation to an event, such financial advice is not authorised or endorsed by Universal Stars and does not constitute financial advice given by Universal Stars. This disclaimer does not purport to exclude any warranties implied by law which may not be lawfully excluded.
10. Intellectual Property
All material relating to the Seminar for which you are enrolling whether presented during, before or after the Seminar, is subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials.
The laws of the state of New South Wales govern this agreement. Should any part of this agreement be determined by a court to be invalid or unenforceable, the remainder of the agreement will be unaffected. This agreement may not be varied except with the written approval of a director of Universal Stars. All terms, conditions and warranties implied by statute that are excludable are excluded from this agreement. Such terms, conditions and warranties implied by statute that are not excludable are not excluded from this agreement but our liability for breach of such conditions and warranties implied by statute that are not excludable is limited to the total amount paid by you to Universal Stars under this agreement.
These terms and conditions apply to the use of this web site. In using this web site you acknowledge that you have read these terms and conditions and unconditionally and irrevocably agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site.
In these terms and conditions, the terms “we”, “us” and “our” are a reference to the web site of Universal Events Pty Ltd.
Amendments to Terms and Conditions
We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such amendment will represent an agreement by you to be bound by the terms and conditions, as amended.
We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this web site or any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site or any linked web site.
To the extent permitted by law, any condition or warranty which would otherwise be implied to these terms and conditions is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our ability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:
If the breach relates to goods:
- the replacement of the goods or the supply of equivalent goods;
- the repair of such goods;
- the payment of the cost of replacing the goods or of acquiring equivalent goods;
- the payment of the cost of having the goods repaired; and
If the breach relates to services,
- the supplying of the services again; or
- the payment of the cost of having the services supplied again.
Exception to Disclaimer
The exclusion set out in these terms and conditions does not attempt of purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.
You must ensure that your access to this web site is not illegal or prohibited by laws which apply to you.
You must take your own precautions to ensure that the process which you employ for accessing this web site does not expose you to risk of viruses or other form of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your accessing of this web site or any linked web site.
Whilst we have no reason to believe that any information contained on this web site is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this web site updated. We do not accept the responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this web site.
Responsibility for the content of advertisements appearing on this website, if any, (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements, if any, does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisements.
Copyright in this web site is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act and similar legislation which applies in your location, you may not in any form or by any means:
- adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
- commercialise any information, products or services obtained from any part of this web site;without our written permission.
You must not use any of our trade marks:
Termination of Access
Access to this web site may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
These terms and conditions are governed by the laws in force in Australia.
Customer Service Policy
Universal Stars is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
When purchasing from Universal Stars your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre email@example.com